desenmascara.me
False Positive Policy
How desenmascara.me handles requests to review potentially incorrect fraud classifications.
Last updated: March 15, 2026
Why this policy exists
- • desenmascara.me uses automated signals, heuristics, and manual review support to classify domains.
- • No fraud detection system is perfect, and legitimate domains may occasionally be flagged incorrectly.
- • This policy explains how domain owners or authorized representatives can request a review.
Who may submit a request
- • The domain owner.
- • An authorized employee, legal representative, or security contact acting for the domain owner.
- • Third parties may submit context, but ownership or authorization may be required before any change is made.
What to send
- • Domain name and link to the public report, if available.
- • Reason the classification is incorrect or outdated.
- • Proof of ownership or authorization, such as a message from the domain email, corporate email, or equivalent evidence.
- • Any supporting screenshots, documents, or relevant remediation details.
How to submit
- • Send the request to [email protected].
- • Use a clear subject line such as: False positive review request - example.com.
- • Requests should be written in English or Spanish for the fastest handling.
Review process and timing
- • Initial acknowledgement target: within 3 business days.
- • Review target: within 7 business days for standard cases.
- • Complex or incomplete requests may take longer, especially when external verification is needed.
- • desenmascara.me is operated by a solo founder, so response times are best-effort rather than guaranteed.
Possible outcomes
- • Keep the report unchanged if the original classification still appears supported.
- • Update the explanation or evidence shown in the report.
- • Downgrade a verdict, for example from Fraudulent to Suspicious.
- • Remove or deindex a public report in limited cases where the classification is clearly incorrect or obsolete.
Important limits
- • A successful appeal does not guarantee a domain will remain unflagged in the future if new risk evidence appears.
- • desenmascara.me may preserve internal records for security, audit, legal, or anti-abuse reasons even if a public report changes.
- • This process is a product review workflow and not legal adjudication, certification, or endorsement of a domain.
Abuse prevention
- • Incomplete, abusive, deceptive, or repetitive requests may be rejected or deprioritized.
- • Requests that do not include credible ownership or authorization evidence may be closed without changing the report.